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The issue affecting US textile/apparel companies in global business competition is to find suitable suppliers for their operations. The selection and evaluation of their global suppliers to meet the goal of having effective and efficient supply chain operations and strengthening their position in the market become critical for US textile/apparel manufacturers to maintain their competitiveness in today's market. Aims to develop an evaluation model.

The development of a simple, flexible, and easy to use evaluation model that includes the consideration of five main clusters to reflect the performance of a global supplier in a textile/apparel supply chain.

A case presented in this paper shows that the model provides textile/apparel companies with an easy way to evaluate their suppliers and make their selection of suppliers more efficient and effective. Most textile/apparel companies using this model can help them establish strategic alliance with global suppliers to reduce costs and increase competitiveness in the market.

Textile/apparel companies can use this model to find capable suppliers as their partners in the supply chain. With minor modifications, this model also can help companies in most industries for enhancing their supply chain operations with capable suppliers.

Provides a simple model that can help companies in many industries enhance their supply chain operations.

The South American textile industry is experiencing unprecedented opportunities to enter the US textile/apparel market and be a collaborator in the US textile/apparel supply chain. This study intends to provide an illustration of South American small to medium‐sized companies in the textile/apparel industry concerning supply chain management such as quality, logistics, forecasting techniques, lead time, inventory management, and integration of supply chain.

The study in this paper first identifies the principal issues that concern US companies that must be addressed by small companies in their chase to become suppliers in the US textile/apparel industry. Second, this paper provides general descriptions of small textile companies in South America and discusses their performance in the different areas of supply chain management such as quality, logistics, forecasting, production planning, and supply chain integration. A survey is done to provide the comparison between what is expected in the US textile/apparel industry and the performance of South American companies.

The analyzed results provide recommendations based on the evaluation of strengths and weaknesses that may be used as references for these small companies to increase their potential of being active partners in the US supply chain.

This research provides the US and South American textile/apparel companies with the understanding of the issues and constraints of potential South American suppliers and allows them to establish strategic alliances with South American suppliers.

The study provides a clear view of the strengths and weaknesses of South American small to medium‐sized textile/apparel companies that can help both US and South American companies in the pursuit of new opportunities in textile/apparel supply chain collaborations.

In a country where judicial institutions are known to be inefficient and where activists have traditionally not engaged in legal mobilization, what explains the emergence of NGO strategic litigation? The author argues that a change in the legal opportunity structure impacts how activists interact with the legal system. Comparing two states in Mexico, the author demonstrates that the introduction of private prosecution rights opened the door for activists to litigate femicide cases. The emergence of strategic litigation has helped improve compliance with international human rights law and has had a demonstration effect on how to use the law to press for accountability.

In this chapter, the author attempts to sketch the phenomenon of internationalization as manifested in the literature on academic mobility. Internationalization is commonly seen as a process contributing to the quality in higher education while academic mobility is often regarded as the most critical dimension of this process. By providing a review of the literature on internationalization and mobility, the chapter highlights rationales for inbound and outbound mobility for higher education systems and institutions in the European Higher Education Area (EHEA). It further portrays how Georgia – a small country in the Caucasus and a member of EHEA responds to the global phenomenon employing several reforms, support schemes, and institutional initiatives. Lastly, reflecting on current trends and policies, the author attempts to map the prospects for internationalization of Georgian higher education. This chapter offers a promising area for comparative and international research on internationalization and contributes to the literature on academic mobility in Europe.

The concept of innovation is gaining ground steadily in the context of an increasingly competitive and highly volatile banking sector. The purpose of this paper is to find out the role of service innovation (SI) in the relationship between service delivery (SERVD), customer satisfaction (CSAT) and loyalty in the banking sector of Ghana.

Drawing from banking and marketing literature, a conceptual framework was developed and tested using data from 450 sampled customers of commercial banks in Ghana. The data were analyzed using partial least squares structural equation modeling.

The findings indicate that SI has direct influence on SERVD and CSAT. Again the findings revealed a positive relationship between SERVD, CSAT and bank customer loyalty.

This study offers theoretical support for the adoption of innovative techniques in service provision and delivery.

This paper provides an initial study into innovation management in financial services context in an emerging economy.

The purpose of this paper is to focus on the implementation process of enterprise resource planning (ERP), the evolution of business model innovation (BMI) and the organizational outcome. This research analyses how ERP and BMI are related and, in turn, what is the final the impact on organizational performance.

The sample consisted on 104 organizations from different industries, all of which used an ERP software. A structural equation model was used to test the six hypotheses.

The results indicate that the BMI constructs considered (i.e. value-generation and organizational complexity) mediate the impact of the ERP constructs (organizational adaptation and organizational resistance), in organizational performance. Successful ERP implementation is not an end itself for this companies, but merely a path and a process for improving the business model with the aim improving performance in the marketplace.

This study offers a new outlook on how a company should leverage the ERP adaptation, and any resistance in the organization to innovating in the business model. This study is rooted in the evolutionary perspective of BMI, but it also integrates into an overall model other points of view such as the rational positioning view and cognitive view.

Organizations must understand the ERP flows in depth, each ERP flow is the work result of a multitude of companies over several years. All departments, and in particular the research and development department must participate actively in the ERP implementation. Organised complexity means opportunities for success in the market. Organizations must train their departments in ERP and not just teach them how the ERP works. ERP implementation needs consider improvements to the business model and ultimately the performance, but not separately.

BMI has received contributions from several domains such as entrepreneurship, management organization and strategic management among others. Nonetheless, the role of ERP in BMI is far from being understood and the few contributions focus only on technology per se. To the best of our knowledge this is the first study that has explored the connections of ERP and BMI and in turn the final outcome in organizational performance.